SHIPPING & RETURNS
SHIPPING POLICY
RUSTIC WOOD AND STEEL is a furniture and décor business that specializes in high quality, handmade items crafted from reclaimed wood, steel and other materials. We believe that each piece should be unique to its owner, and strive to create items that are made to order and can fit any home or budget.
All of our small in-stock items are shipped within five days via USPS ground, and large in-stock items will be shipped within five days by freight company. We also offer custom orders, where we will work with you to design a piece that is perfect for you. We will let you know when your item is completed and provide you with all of the necessary shipping information. For large items, we will even email you pictures as it is being made.
RETURN & EXCHANGE POLICY
At RUSTIC WOOD AND STEEL, we provide our customers with beautifully crafted furniture and decor items that are uniquely designed and made of high quality materials. Our pieces are tailored to meet your specific needs and preferences. From custom furniture to ready-made pieces, you can find exactly what you are looking for in our store.
We are also committed to providing an excellent customer service experience, which is why our in-stock items come with a 15-day return policy and 15 day Exchange policy. However, please note that we do not accept returns on custom made items. Shop with us today and find something that will bring your space to life.